Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Brassard

Justin Brassard

June 6, 2025

5  out of  5
rating by Justin Brassard
"Canon was fast and efficient getting me all set up, helpful on answering questions and a cool dude."
Profile photo of jana banana

jana banana

May 21, 2025

5  out of  5
rating by jana banana
"I'm very happy with the service I received at this State Farm office. I was in a time crunch, needing both homeowners and car insurance. Canon Nieffenegger was very helpful and got it done quickly with good rates. The office staff is friendly and professional. I definitely recommend this office for insurance needs, and glad I found them."
We responded:
"Thank Jana, we are grateful to have you as our customer! Thank you for taking the time to let us know about your experience with Canon, he does an incredible job at helping people save money along with a simple process to switch insurance. Welcome to our State Farm family. "
Profile photo of Kathryn Eskelson

Kathryn Eskelson

May 21, 2025

5  out of  5
rating by Kathryn Eskelson
"I cannot say enough about Nate and his whole office staff. We found ourselves in a situation(car wreck that totaled our car) that no one wants to deal with but so glad to have this team behind us!!! When we called the office, Alex is who answered. Alex was amazing during the whole process. She was so patient every time I called and helped us through the whole process. The process was seamless. Totally recommend Nate and his team and State Farm!!!! Thank you again Alex!!!"
We responded:
"Kathryn, you are the best! Thanks for letting us know about your recent experience. Having a car accident is a stressful time, we are glad the process went smoothly and to your expectation. We love having you and your family as our friends and customers. Thank you for choosing us as your State Farm agency. "
Profile photo of Nicole Connor

Nicole Connor

May 20, 2025

5  out of  5
rating by Nicole Connor
"State Farm member for years and I've always been happy with the service. The Idaho Falls office is exceptional, quick to respond and easy to work with. While reviewing our policy, realized a few changes needed to be made so I called in for an appointment. We stopped in the next day and we were helped by Office Rep Alexandra who was friendly and handled the issue quickly. When all was said and done, Alexandra made sure all policies were correct and provided us with new copies for our files. Thank you, Alexandra!"
We responded:
"Nicole, thank you for taking a moment to give us a great review. I’m so happy to know you had a great experience with Alex, she is a super star and we are fortunate to have her on our team. We are grateful to have you as our customer, and look forward serving you for many years to come. "
Profile photo of Tesla Varela

Tesla Varela

May 15, 2025

5  out of  5
rating by Tesla Varela
"100% recomendado, no solo tienen mejores ofertas en los pagos mensuales, sino que también tenemos el apoyo en nuestro idioma. Es un alivio haberles encontrado. Muchas gracias Canon"
We responded:
"Thank you so much for your great review, we are so happy to have you as our customer. Also very happy to hear Canon was able to help you in Spanish… that’s awesome. We look forward to serving you for many years to come, thank you for being a part of our State Farm family. "
Profile photo of Katherine González

Katherine González

May 15, 2025

5  out of  5
rating by Katherine González
"Carlitos el mejor🥳🥳🥳🥳para las aseguranzas🥳🥳🥳🥳🥳🥳🥳🥳"
We responded:
"Thank you Katherine, your kind review means so much to us. Thank you for choosing us to be your insurance agency!! "
Profile photo of Mark Jensen

Mark Jensen

May 13, 2025

5  out of  5
rating by Mark Jensen
"Canon was great to deal with. Came in for just a quote and left with a policy. Nice and relaxing place to visit. Glad I came in today."
We responded:
"Mark, thank you for the kind review, and thank you for choosing us to be your new insurance agency. We look forward to serving you moving forward… welcome to our State Farm family. "
Profile photo of Janet Koplin

Janet Koplin

May 7, 2025

5  out of  5
rating by Janet Koplin
"Savannah answered all my questions promptly. She was very helpful and made getting insurance extremely easy. I would highly recommend this insurance agency!!"
We responded:
"Thank you Janet for the great review. Savannah is awesome, we are so happy you were able to see how great she is also. Thank you for allowing us to be your insurance agency! "
Profile photo of Issabella Tripodi

Issabella Tripodi

April 28, 2025

5  out of  5
rating by Issabella Tripodi
"Great experience! Called about changing from Progressive to State Farm. I called thirty minutes before closing and they answered all of my questions and got me fully insured within ten minutes. The prices were a lot better than Progressive. I will also say, I got into a car wreck (not my fault), Progressive was horrible to deal with. My insurance adjuster wouldn’t answer her phone. The lady who hit me was insured under State Farm. State Farm was very professional and much more timely. After getting hit i seriously considered switching to State Farm. After prices it was a deal breaker."
We responded:
"Isabella, your review is incredible… thank you! We are so excited to have you as our customer, we look forward to providing great service for many years to come. Thank you again for choosing us as your State Farm agency. Welcome to our family. "
Profile photo of Becky

Becky

April 26, 2025

5  out of  5
rating by Becky
"I’ve been a long term customer with Nate would like to express my gratitude for Melanie she’s definitely an amazing person she’s been so informative, on top of anything I need addressing, she really goes the extra distance and it’s greatly appreciated Becky"
We responded:
"Thank you Becky for the thoughtful review. We think Melanie is pretty awesome too, she is a critical part of our office. Thank you for choosing us to be your insurance agency. "
Profile photo of Rebecca Nate

Rebecca Nate

April 25, 2025

5  out of  5
rating by Rebecca Nate
"Nate is the best insurance agent we've ever had. I truly feel like we matter and he helps us to the best of his abilities. He's helped us with claims and always gets back to me in a timely manner. I can't recommend him or his staff enough, they work hard to help."
We responded:
"Thank you Rebecca, your review means so much to me. We are so glad you and your family have chosen us to be your insurance agency. Your whole “crew” is amazing. "
Profile photo of Bruce Horton

Bruce Horton

April 25, 2025

5  out of  5
rating by Bruce Horton
"State Farm and the Nate Blanchard have been amazing to work with during this fire recovery process. Specifically Savannah at the Nate Blanchard agency and Chyna at the Finance Corp office. They are always so friendly and courteous. The always accomplish what ever task I ask them to accomplish. The never treat me like I am a criminal or a leach trying to get something for nothing. It is such a pleasure to work with the State Farm agency and Corp finance personnel. Thanks much for helping me to accomplish all the finance tasks I need to finalize. So happy, Bruce R. Horton, Idaho Falls."
We responded:
"Bruce, thank you for taking a few minutes to give such a kind and detailed review. We all love that you are part of our office, and part of our State Farm family. I am grateful I get to call you a friend most importantly. "
Profile photo of James W Rogers

James W Rogers

April 24, 2025

5  out of  5
rating by James W Rogers
"Melanie was terrific! She handled some changes in our policy efficiently and effectively. I could not be anymore pleased with the service I received. Sincerely, Bill Rogers"
We responded:
"Thank you Bill, your review is very appreciated. We all love Mel, she loves what she does and it shows. We are grateful to have wonderful clients like you! "
Profile photo of Annette Drake

Annette Drake

April 23, 2025

5  out of  5
rating by Annette Drake
"Melanie is so easy to work with! She always strives to do her best for you! She is an amazing person!!"
We responded:
"Thank you Annette for the great review! Mel really is great, she makes insurance enjoyable for everyone she works with. Thank you for taking the time to let us know your experience. "
Profile photo of Brad Wellard

Brad Wellard

April 17, 2025

5  out of  5
rating by Brad Wellard
"I had received my new bill for auto insurance, they had doubled my rate because of a small fender bender I had in a parking lot. Savannah saved me over 2000 dollars on her quote for identical coverage, so I cancelled my homeowners and auto insurance and went with Savannah she was very prompt and thorough great Agent!!"
We responded:
"Thank you Brad for the great review and details. We are always thrilled to help customers save money, and get great insurance at the same time. We appreciate you letting us know your experience. Welcome to our State Farm family. "
Profile photo of Cammie Colvin

Cammie Colvin

April 9, 2025

5  out of  5
rating by Cammie Colvin
"Nate Blanchard’s office has only been helpful and informative with all our insurance needs. We’ve worked with Canon and Nate and they are personable and help you get the best insurance you can get. We have been with State Farm for 17 years and they offer incredible coverage in all ways."
We responded:
"Thank you Cammie, your review means a lot to us. Thank you for choosing our office to help you with your insurance needs. We look forward to serving you for many years to come. "
Profile photo of Lindsay Anderson

Lindsay Anderson

April 8, 2025

5  out of  5
rating by Lindsay Anderson
"Not only did I get a very competitive rate for my motorcycle insurance, but I also received outstanding customer service. Canon Nieffenegger was attentive and very responsive to all my questions. It was a quick and very easy process. I highly recommend him for your insurance needs!"
We responded:
"Thank you for the great review and the kind comments about Canon. We hope you enjoy that new motorcycle, and the upcoming summer fun. Thank you for being our customer, we truly appreciate it. "
Profile photo of Joseph Pugh

Joseph Pugh

April 7, 2025

5  out of  5
rating by Joseph Pugh
"Canon is super personable and is the best for insurance! Highly recommend!!"
We responded:
"Thank you for the great review Joseph. We really appreciate you taking the time to let us know how Canon helped you with your insurance needs. "
Profile photo of Treysun Hopkins

Treysun Hopkins

March 26, 2025

5  out of  5
rating by Treysun Hopkins
"I was looking around for new and cheaper car insurance and landed on Nate’s office. Everyone was friendly and knowledgeable and explained all the different benefits and coverages available. I got life insurance which gave me a discount on my car insurance, so it actually made my cars even cheaper to insure, with lots more coverage. I would definitely recommend reaching out for a quote at a minimum. They are great to work with and very helpful."
We responded:
"Thank you for the great review Trey! We really appreciate you taking the time to detail your experience. Thank you for being part of our State Farm family. "
Profile photo of Lewis Rasmussen

Lewis Rasmussen

March 21, 2025

5  out of  5
rating by Lewis Rasmussen
"I couldn’t ask for better service. Top-notch! Nate and Cannon know their stuff and treat you right!"
We responded:
"Lewis, you have no idea how much I enjoy this particular review. I am so happy we get to have the Rasmussen family part of our State Farm family. Absolutely the best!!! Thanks. "
Profile photo of jason Latimer

jason Latimer

March 20, 2025

5  out of  5
rating by jason Latimer
"Canon is the man! Always so quick to respond and makes everything all too easy when I have to add something new to our policy or change something which is equally important to me as price of insurance. They’re also the best price I could find."
We responded:
"Thank you for the kind review Jason. I agree with you about Canon, he does an excellent job with everything he handles. We appreciate you being our customer, and especially for being part of our State Farm family. "
Profile photo of Angi Smith

Angi Smith

March 18, 2025

5  out of  5
rating by Angi Smith
"Shandi was so helpful and friendly. She is awesome!"
We responded:
"Thank you Angi, your review means a lot. Shandi is awesome, and loves helping everyone. Thank you for being a part of our State Farm family. "
Profile photo of Chase Summers

Chase Summers

March 18, 2025

5  out of  5
rating by Chase Summers
"Savannah is the best"
We responded:
"Thanks Chase, your review is very appreciated. We think Savannah is the best too! "
Profile photo of Janice Seargent

Janice Seargent

February 28, 2025

5  out of  5
rating by Janice Seargent
"The staff here is excellent and so helpful. Savannah , Melanie, and Alex are so patient and kind. Outstanding service and so professional. Thank you so much!"
We responded:
"Thank you Janice for taking a moment to give a kind review to the “team” here at the office. And thank you for choosing us to be your insurance agency, we sincerely appreciate you. "
Profile photo of Albert Smith

Albert Smith

February 28, 2025

5  out of  5
rating by Albert Smith
"I've had other insurance agencies. But the staff here is fantastic. Would not go anywhere else."
We responded:
"Albert, we are so happy you chose us to be your insurance agency. Thank you for the kind review and for being part of our State Farm family. "